Privacy Shield Business - Refund Policy
Effective Date: 09/27/2025
Our Commitment to Your Satisfaction
We stand behind the quality of our products and services. If you're not completely satisfied, we offer the following refund policy:
Digital Products - 60-Day Money-Back Guarantee
Eligible Products:
Privacy Shield Business Blueprint
Fast-Track System
Privacy-Safe Customer Communication Templates
All digital courses, guides, and downloadable materials
Refund Terms:
Full refund available for 60 days from date of purchase
No questions asked - if you're not satisfied, we'll refund your investment
Keep the materials - you may retain access to any downloaded materials as our gift
Processing time - refunds processed within 3-5 business days
Refund method - returned to original payment method used for purchase
Services - No Refund Policy
Non-Refundable Services:
Privacy Shield Business Launch Package
Privacy Shield Business Optimization Package
90-minute strategy sessions
Done-for-you implementation services
Custom business analysis and deliverables
Any service requiring personal time and custom work
Why Services Are Non-Refundable:
These services involve significant time investment, custom work, and personalized deliverables created specifically for you. Once delivered, these cannot be "returned" like a digital product.
Service Satisfaction Guarantee:
While services are non-refundable, we guarantee professional delivery of all promised deliverables within the specified timeframe. If we fail to deliver what was promised, we will work with you to make it right.
How to Request a Refund
For Digital Products:
Email us at [email protected] within 60 days of purchase
Include your order number and reason for refund (optional)
We'll process your refund within 3-5 business days
For Service Issues:
Contact us immediately if you're unsatisfied with service delivery
We'll work with you to resolve any concerns
Our goal is your complete satisfaction with the service provided
Refund Exclusions
The following are not eligible for refunds:
Purchases made more than 60 days ago (digital products)
Services after deliverables have been provided
Products purchased with discount codes or during special promotions (unless otherwise stated)
Chargebacks or disputed charges (please contact us directly first)
Fair Use Policy
We reserve the right to refuse refunds to customers who:
Repeatedly purchase and refund products
Violate our terms of service
Engage in fraudulent or abusive behavior
Contact Information
Questions about refunds or our policy?
Email: [email protected]
Response time: Within 24 hours
Policy Updates
We reserve the right to update this refund policy at any time. Changes will be posted on this page with an updated effective date. Purchases made before policy changes will be governed by the policy in effect at the time of purchase.
Last Updated: 09/27/2025
This policy applies to all purchases made through our website and ensures you can invest in our digital products with confidence while protecting the value of our custom services.